At Soak And Relax, we understand that transforming your bathroom into a personal retreat should be as stress-free as the experience you’ll enjoy in your finished space. That’s why we’ve designed a delivery service that’s as thoughtful and reliable as our premium bathroom fixtures.

We proudly serve homeowners, designers, and renovators worldwide (excluding some Asian and remote regions) with two convenient shipping options to suit your timeline and budget.

Our Shipping Options

Standard Shipping (10-15 Business Days)

For those who want their bathroom transformation to begin sooner, our standard shipping option delivers your premium faucets, showers, and bathtub accessories via trusted carriers DHL or FedEx.

  • Flat rate of $12.95 USD regardless of order size
  • Orders processed within 1-2 business days
  • Package tracking included
  • Ideal for time-sensitive renovation projects

Free Shipping (15-25 Business Days)

When you’re planning ahead for your bathroom makeover, take advantage of our complimentary shipping service via EMS for orders over $50 USD.

  • No shipping costs on qualifying orders
  • Same careful packaging and handling
  • Perfect for larger orders and complete bathroom renovations
  • Great option for budget-conscious designers stocking up for multiple projects

What to Expect After You Order

Our streamlined process ensures your bathroom essentials arrive safely and efficiently:

  1. Order Processing: Our team carefully prepares your items within 1-2 business days (excluding weekends and holidays).
  2. Shipment Notification: You’ll receive tracking information the moment your package leaves our Virginia Beach facility.
  3. Secure Transit: All products are packaged with protective materials to prevent damage during shipping.
  4. Delivery: Your carrier will provide updates as your bathroom essentials make their way to your doorstep.

Important Note: Delivery times are estimates and may vary slightly depending on your location and customs processing. Some remote areas may experience slightly longer transit times.

Our Delivery Promise

Just as we carefully curate our collection of premium bathroom fixtures, we approach delivery with the same attention to detail. We promise:

  • Transparent communication at every step
  • Responsive customer support for any delivery inquiries
  • Careful packaging to protect your investment
  • Continuous improvement of our shipping processes

Should you have any questions about delivery to your specific location, our customer care team at [email protected] is always happy to help.

Now that you know how we’ll get your bathroom transformation essentials to you, why not browse our collections and start creating your perfect sanctuary today?